Developer Support
Talk to engineers, not tier-1 scripts. Every enterprise plan includes a dedicated Slack channel and named on-call.
- Shared Slack
- 24×7 on-call
- Office hours
- Architecture reviews
Support at IRGB is engineered, not outsourced. Our first responders are working engineers who ship the same code you're integrating.
You get response-time SLAs, a dedicated technical account manager and quarterly architecture reviews on enterprise plans.
One partner across technology, production, AI and growth. No revenue share. Source-code ownership on enterprise plans.
Talk to our teamDedicated channel with engineers, PMs and your TAM.
Named on-call engineer for SEV-1 incidents, 15-minute response.
Weekly office hours with the platform team.
Quarterly deep-dives with our principal engineers.
Engineered end-to-end, so you can focus on your audience.
- SEV-1 15m · SEV-2 1h · SEV-3 4h response SLAs
- Runbooks tailored to your integration
- Load-testing partnership for launches and big events
- Early access to beta features and roadmap input
Built by engineers, for engineers — REST, GraphQL, SDKs and honest docs.
Everything you need to integrate IRGB — architecture guides, tutorials, code samples and reference implementations.
REST and GraphQL APIs for every surface of the platform — content, playback, DRM, monetization, users and analytics.
Native SDKs for every platform your users are on — with playback, DRM, analytics and offline downloads out of the box.
Turn your content into recurring revenue.
One partner for technology, production, AI and growth. Let's map your streaming business in a 30-minute call.